Shipping and Return Policy

Thank you for your purchase Bella Beauty at BarBellaco.com.

 

PROCESSING:

Please allow 3-5 full business days for your order to be processed and shipped. Orders received on Friday before 12pm EST will be processed on Monday and shipped out by the following Wednesday. Orders received Friday afternoon, Saturday, and Sunday will be processed on Tuesday and shipped out by the following Thursday.



SHIPPING

We aim to please our Bella Beauties. BarBella Co. is closed on major US holidays and on weekends. Once online order is processed and shipped, please allow 3-5 business days for standard shipping. For expedited shipping, please allow 2-3 business days. Once the order is processed and shipped, a tracking number will be e-mailed to the e-mail address provided. All items will be shipped via FedEx Ground, DHL, or FedEx Smart Post. Please keep in mind FedEx will not ship to PO or APO boxes, a physical address is needed.



RETURNS & EXCHANGES:

Customer service and delivering quality products is a top priority for BarBella Co. Sometimes things happen during transit. If for any reason you receive a product damaged during shipping, immediately take a picture, complete the product return form, and contact us within 10 days of delivery. Another top priority for our Bella Beauties is safety and cleanliness. Because of this we are not able to accept opened items outside of original packaging. 


If for any reason you receive the wrong quantity, merchandise, item ordered, immediately take a picture, complete the product return form, and contact us within 10 days of delivery. Only unopened items can be exchanged or returned. Customers will be responsible for the return shipping cost. For any reason shipping and handling charges are nonrefundable. 


NOTE: For any return or exchange please be sure to include original invoice. Once returned items have been confirmed, we will immediately exchange unopened products or credit the payment to your account.