FAQ

1. Is BarBella Co. cruelty free and vegan?

 

Yes, our top priority is quality products! Apart of this is ensuring our products are not tested on animals. Our products are actually vegan friendly.

2. How many sets can I expect with 2oz of the 2-in-1 acrylic powders?

You can expect to get about 30-40 sets out of a 2oz container depending on shape, length, and how much of the product is being used.

3. Are all products MMA free?

We pride ourselves in quality and safe products. MMA is a BIG no no in which none of our products contains.

4. What payment methods do you accept?

Currently BarBella Co, accepts Paypal, Visa, Mastercard, American Express, and Discover Card

5. How long will it take to receive my order?

We know you can’t wait to receive your products. Processing takes 3-5 business days and shipping takes 5-7 days on all standard orders. Want to push a rush on your order? Processing for expedited orders will take 2-3 business days and shipping will be 2-3 business days. Due to a craze over some our most popular products processing and shipping times could be longer. 

6. Will I receive a tracking number to track my goodies?

Yes, all orders will receive a tracking number once order is processed and shipped.

7. I realized I ordered the wrong product or I need to cancel what do I do?

E-mail us at portiad@barbellaco.com or complete product return form.

8. What is your return policy?


Customer service and delivering quality products is a top priority for BarBella Co. Sometimes things happen during transit. If for any reason you receive a product damaged during shipping, immediately take a picture, complete the product return form, and contact us within 10 days of delivery. Another top priority for our Bella Beauties is safety and cleanliness. Because of this we are not able to accept opened items outside of original packaging. 


If for any reason you receive the wrong quantity, merchandise, item ordered, immediately take a picture, complete the product return form, and contact us within 10 days of delivery. Only unopened items can be exchanged or returned. Customers will be responsible for the return shipping cost. For any reason shipping and handling charges are nonrefundable. 


NOTE: For any return or exchange please be sure to include original invoice. Once returned items have been confirmed and inspected, we will immediately exchange unopened products or credit the payment to your account. An e-mail will be sent confirming the status of your return or exchange. All returns are subject to a Return Processing Fee of $10.95 USD