Do you need help with returns, refunds, or exchanges? Check out our return policy and let us know what we can help you with! We only accept returns of unused and undamaged items according to our returns policy.
Customer service & delivering quality products is a top priority for BarBella Co. Sometimes things happen during transit. If for any reason you receive a product damaged during shipping, immediately take a picture and contact us within 30 days of delivery.
Returns & Exchanges
Another top priority for our Bella Beauties is safety and cleanliness. Because of this we are not able to accept returns or exchanges of opened items outside of original packaging.
If for any reason you receive the wrong quantity, merchandise, item ordered, immediately take a picture, and contact us within 30 days of delivery. Customers will be responsible for the return shipping cost unless product is damaged or there was a merchant error. For any reason shipping and handling charges are nonrefundable.NOTE: For any return or exchange please be sure to include Order # in return communication. Once returned items have been confirmed and inspected, we will immediately exchange the products or refund the payment to your account or original method of payment. An e-mail will be sent confirming the status of your return or exchange. All returns are subject to a Return Processing Fee of $10.95 USD.