Frequently Asked Questions
Help & FAQs
Everything you need to know about our 10-free, HEMA-free, Leaping Bunny Certified nail care, plus shipping, returns, and more.
Yes! Our top priority is quality products, and part of that is making sure our products are never tested on animals. All of our products are vegan and Leaping Bunny Certified.
We formulate every product with the conscious consumer in mind. That means plant-based pigments, and all of our gel polishes are 10-free and HEMA-free, made without toluene, DBP, camphor, or formaldehyde.
Yes. We pride ourselves on quality, safe products. MMA is a big no, and none of our products contain it.
You can expect about 30 to 40 sets from a 2oz container, depending on shape, length, and how much product you use.
BarBella Co accepts PayPal, Visa, Mastercard, American Express, and Discover.
Orders ship within 1 business day and arrive in 2 to 5 business days, so most orders land in 3 to 6 business days. During holidays and sales, allow 5 to 10 business days. U.S. orders under $75 ship Standard for a flat $5.99, and orders of $75 or more ship free. See our full shipping policy.
Yes. Every order gets a tracking number once it's processed and shipped. You can also track your order here.
Email us at info@barbellaco.com or use our contact form, and include your order number.
Request a return or exchange within 30 days of delivery for unopened items in their original sealed packaging. Exchanges and store credit are free. For a refund to your original payment method, you cover return shipping. Damaged, defective, or wrong items are on us. Digital downloads, gift cards, and clearance items are final sale. See the full Returns & Exchanges policy.
The Perfect Pour acrylic jars can be reused to store nail gems and jewelry, or refilled with more acrylic powder. The gel polish bottle can be rinsed and recycled with glass, and the cap recycled with plastic.
We prioritize eco-friendly, reusable packaging and reduce plastic waste by using recyclable and biodegradable materials.
We're here to help!
Still have questions?
Our team is happy to help with orders, shades, and product questions.