Customer service and delivering quality products is a top priority for BarBella Co. Sometimes things happen during transit. If for any reason you receive a product damaged during shipping, immediately take a picture, complete the product return form, and contact us within 10 days of delivery. Another top priority for our Bella Beauties is safety and cleanliness. Because of this we are not able to accept opened items outside of original packaging.
If for any reason you receive the wrong quantity, merchandise, item ordered, immediately take a picture, complete the product return form, and contact us within 10 days of delivery. Only unopened items can be exchanged or returned. Customers will be responsible for the return shipping cost. For any reason shipping and handling charges are nonrefundable.
NOTE: For any return or exchange please be sure to include original invoice. Once returned items have been confirmed and inspected, we will immediately exchange unopened products or credit the payment to your account. An e-mail will be sent confirming the status of your return or exchange. All returns are subject to a Return Processing Fee of $10.95 USD